Our Privacy Policy

PRIVACY

TOTAL SYNERGY TECHNOLOGY is the data controller for this website, according to the Personal Data Protection Act. For all (mobile) applications referred to in this Privacy Policy, TOTAL SYNERGY TECHNOLOGY is the data controller. TOTAL SYNERGY TECHNOLOGY undertakes to take full responsibility for the protection and security of your personal data.
We will use the information we have collected about you to provide you with a pleasant shopping experience, to communicate offers about our products or services and services.
Your personal data will be used for purposes related to your order; for example, to notify you of the status of your order or delivery. We may use your data to assess your creditworthiness, for which we may use third parties.
If you have provided us with your personal data in connection with a promotion, event, (mobile) application, etc., we may send you emails and other messages related to the service you have requested.
If you contact customer service, we will use your personal data (including your contact history) so that customer service can process your request and provide you with the best possible service.

PERSONAL DATA PROCESSING POLICY

The protection of your data is fundamental to us.
In accordance with the applicable law, TOTAL SYNERGY TECHNOLOGY , hereinafter “TOTAL SYNERGY TECHNOLOGY “, considered as responsible and/or responsible for the processing of personal data it stores and collects from its customers in the course of its business activities, sales of its products or services in its network of stores, online channels or promotional events, among others, requires to obtain your authorization to continue with the processing of your personal data by the privacy policy for the processing of your personal data which are available at info@hksynergytech.com.

This information provided may be processed, collected, stored, used, circulated, deleted, shared, updated, transmitted, and/or transferred to third countries by our processing policies and to continue developing our commercial and promotional activities to keep you informed about news on our products or services, promotions, offers and in general, about any aspect related to our business.
TOTAL SYNERGY TECHNOLOGY, under the terms provided by applicable law, is expressly and unequivocally authorized to maintain and manage your information, unless you state otherwise directly, expressly or unequivocally, in writing to the email address provided for that purpose info@hksynergytech.com within thirty (30) working days from receipt of this communication.
To learn about our treatment policies and how you can exercise your rights to know, update, rectify and delete please consult our website or write to us at the following email info@hksynergytech.com.

If you have given your consent to receive newsletters, we will send them to you. If you have given us your personal data during a sale of a product or service, we will inform you about similar products or services or services. We may also contact you for feedback after a sale of a product or service. If a sales process is interrupted, we will send you a reminder email.

Based on the applicable personal data protection laws, we inform you that TOTAL SYNERGY TECHNOLOGY, located at 1201 Hermes Commercial Centre, 4 Hillwood Road, Tsim Sha Tsui, HONG KONG, is responsible for the collection of your personal data, its use, and its protection.

Your personal information will be used for the following purposes: to provide the services and products or services you have requested; to notify you about new services or products or services that are related to those already contracted or purchased; to inform you about changes in them; to develop studies and programs that are necessary to determine consumer habits; to conduct periodic evaluations of our products or services and services to improve the quality of them; to evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you.

For the aforementioned purposes, we need to obtain the following personal data:

Full name
Telephone
Your full name

It is important to inform you that you have the right to Access, Rectification, and Cancellation of your personal data, to oppose the treatment of the same, or to revoke the consent that you have given us for this purpose.

To do so, it is necessary to send the request under the terms of the Law to our responsible in TOTAL SYNERGY TECHNOLOGY, Personal Data Protection Department, located at
1201 Hermes Commercial Centre, 4 Hillwood Road, Tsim Sha Tsui, HONG KONG or via email to info@hksynergytech.com which we ask you to confirm via telephone to ensure proper receipt.

In some cases, we may use cookies to collect personally identifiable information or information that may become personally identifiable, if we combine it with other information.

While you browse “TOTAL SYNERGY TECHNOLOGY” the online advertising networks we work with may place anonymous cookies on your computer and use similar technologies, to understand your interests based on your (anonymous) online activities, and thus tailor advertisements more relevant to you.

If you do not wish to receive promotional messages from us, you may send us your request by e-mail to: info@hksynergytech.com.

Important: Any changes to this Privacy Notice can be viewed on our website.